Latest Updates in the OMS System: Optimized Data Management and Performance

The Order Management System (OMS) from DMSpro has been upgraded with a series of new features that optimize backend data management and enhance operational efficiency for businesses. Below are the most notable updates:

1. Customer Feedback Response

OMS now allows more detailed monitoring and responses to customer feedback. Users can view the customer’s name, feedback content, and related documents such as images. The system also provides the ability to attach files and respond multiple times before the process is completed. With this feature, businesses can enhance interaction and better meet customer needs.

2. Price List Management

The system flexibly updates selling prices based on customer groups or geographic locations. Users can adjust the price list according to specific requirements and easily configure complex options related to products and application scope. This feature helps businesses manage selling prices more accurately and efficiently in their business strategies.

3. Vendor Manage Inventory (VMI) Configuration

Vendor managed inventory (VMI) helps distributors optimize its capital in making purchase ensuring sufficient stock for delivery between 2 consecutive ordering. It also help company control amount of inventory at safe level, avoid out of stock the reason of reducing market coverage.

OMS now supports the feature of automatically generating VMI proposals. The system automatically calculates and creates the proposal at 1 a.m. daily if conditions are met. Additionally, users can request the system to manually suggest purchase orders based on specific configurations.

4. Attribute Status Update

This new feature allows users to deactivate attribute values that are no longer in use, making data management easier for businesses.

5. Adjustment of Promotion End Date

Users can adjust the end date of a promotion in case the program needs to be extended or shortened to fit changes in commercial deployment. This provides flexibility for the company’s marketing and commercial campaigns.

6. Sales Order Enhancement

The system has added features such as calculating post-tax selling prices (Gross Price) and translating error messages into Vietnamese, making the sales order management process more accurate. New configurations also make it easier for businesses to process off-route orders and reduce errors in discount allocation.

These updates to OMS aim to help businesses not only manage more efficiently but also customize according to real-world needs. The next-generation OMS system inherits all the superior features from the previous DMS solution and will continue to be improved to offer convenience and optimization for users.

OMS is a comprehensive DMS solution, developed on the Software-as-a-Service (SaaS) model, suitable for today’s omnichannel sales trends.

Contact us today for consultation and to explore how OMS can support you like it has for many large businesses (Samsung, TH True Milk, Suntory Pepsico, Lotte, Gas South, etc.) to grow rapidly: CLICK HERE.